Privacy Policy
At Royaldent Multi Speciality Dental Clinic & Implant Centre, safeguarding your personal data and clinical confidentiality is a core pillar of our dental practice.
Strict Confidentiality
Your personal health records, treatment history, and diagnostic dental scans are protected under clinical confidentiality standards.
No Data Selling
We never sell, trade, or rent your personal, contact, or medical information to third-party marketing companies or data brokers.
Secure Communication
Consultation requests and appointment details shared via WhatsApp and our website forms are handled with encrypted, secure protocols.
Patient Rights
You maintain the right to inspect, update, or request the removal of your personal contact records from our non-clinical databases.
1. Introduction & Clinical Scope
This Privacy Policy applies to the website royaldentvadakara.com and all clinical consultation services operated by Royaldent Multi Speciality Dental Clinic & Implant Centre, located at Metro Complex, Convent Road, Vadakara, Kerala 673101, India.
When you browse our website, submit an online appointment request, or communicate with us through WhatsApp or phone, you entrust us with certain personal and dental health information. We adhere strictly to applicable Indian data protection laws, including the Digital Personal Data Protection (DPDP) standards, and professional dental ethics outlined by the Dental Council of India (DCI).
2. Information We Collect
We collect information only when necessary to fulfill appointment bookings, provide clinical care, and improve patient experience:
- Contact & Identification Data: Your name, phone number, email address, preferred appointment time, and city.
- Dental & Health Concerns: Information provided voluntarily regarding your dental symptoms, desired treatments (e.g., dental implants, braces, root canal therapy, smile design), and relevant medical history.
- Clinical Diagnostic Records: Digital intraoral scans, dental X-rays (IOPA, OPG, CBCT), and dental photographs created during in-clinic diagnostic evaluations.
- Technical & Browsing Data: Standard anonymous server logs including your browser type, device type, referring URL, and pages visited on our website to ensure site security and optimize mobile loading speeds.
3. How We Use Your Information
Your data is collected strictly for the following professional purposes:
4. Patient Confidentiality & Medical Records
All physical and digital dental records are stored securely in our clinic practice management system. Access to diagnostic images and clinical notes is restricted strictly to authorized dentists, dental assistants, and clinic administrators involved in your direct care.
Before and after photos of smile transformations or clinical procedures are displayed on our website or social media only with explicit, prior written or documented consent from the patient. Identifiable facial markers are anonymized upon request.
5. Third-Party Tools & Communications
To provide seamless patient services, our website connects with select third-party services:
- WhatsApp Messaging: When you click our WhatsApp booking buttons, communications occur directly via WhatsApp (operated by Meta Platforms) according to their end-to-end encryption and privacy policies.
- Google Maps: We embed Google Maps to help you navigate to our clinic in Vadakara. Interacting with the map is subject to Google's Privacy Policy.
- Website Hosting: Our web infrastructure uses industry-standard cloud servers with HTTPS/SSL encryption to prevent interception of data in transit.
6. Cookies Policy
Our website uses small technical cookies and local storage tokens strictly necessary for site functionality, page navigation, and mobile interface responsiveness. We do not use third-party tracking cookies for targeted behavioral advertising across the web. You can adjust your browser settings at any time to reject cookies.
7. Your Rights & Access to Records
As a patient of Royaldent, you have the right to:
- Request a copy of your dental X-rays, diagnostic records, and treatment history.
- Update or correct any outdated contact details in our records.
- Opt out of non-essential promotional SMS or WhatsApp notifications.
Contact Our Clinic Regarding Privacy
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our administrative coordinator:
Need to Schedule a Visit?
Our clinic coordinator is available to assist you with appointments, treatment details, and consultation queries.